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Comparison

SupaCortex vs Glean

Glean is enterprise search across every app your employees use, with their permissions respected. SupaCortex is a smaller thing: one cited knowledge base that answers your customers as well as your team.

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SupaCortex vs Glean: what is the real difference?

Glean is an enterprise work-search and AI assistant platform. It connects to a very large number of workplace apps and shows each employee only what they are allowed to see in each one. SupaCortex is a knowledge assistant for mid-sized organisations: you choose the documents for each project, and it answers with checked citations wherever people ask - a public website widget, an in-app assistant, reply drafts in the help desk, team chat and an API. Choose Glean for breadth and per-user permissions inside a large enterprise; choose SupaCortex to answer customers and staff from the same curated knowledge.

  • Glean: a very large connector catalogue and per-user permission-aware search.
  • SupaCortex: a smaller set of sources; access by project, not per-user sync.
  • SupaCortex: public website widget and help-desk reply drafts built in.
  • SupaCortex: a confidence gate - "insufficient evidence" instead of a guess.
  • SupaCortex: open models on infrastructure we operate.

Feature by feature

Capability SupaCortex Glean
Search and answers across company documents
Citations on every answer
Number of source connectors About ten 100+
Per-user permissions mirrored from each source
Access scoped by project or customer Per-user instead
Public website chat widget for customers Not the focus
Identified in-app assistant with lookups on your API Build on its APIs
Reply drafts inside a help desk Not the focus
Resolved tickets as reviewed, redacted Q&A Indexes tickets directly
Slack and Microsoft Teams Roadmap
Agents and workflow automation across apps Lookups and confirmed actions
Published mid-market plans Enterprise contracts

Compiled from publicly available product documentation and pricing pages. Vendors change their products and plans - please verify anything that would change your decision.

Where each wins

Being straight about it

Where Glean is the better choice

For a large enterprise whose problem is finding things across dozens of tools, Glean is built for exactly that.

  • You need search across many workplace apps - CRM, tickets, code, chat, drives - not a handful.
  • Every employee must see only what their own permissions allow, synced from each source.
  • Your people live in Slack or Microsoft Teams and want answers there today.
  • You want agents that work across a broad set of enterprise apps.

Where SupaCortex is the better choice

Teams come to us when the same knowledge has to answer customers as well as colleagues.

  • Customers should get cited answers on your website and in your app, not only employees.
  • Agents want a cited draft on every ticket in UnifyDesk or another desk.
  • You would rather curate what each audience can ask than index everything.
  • You are a mid-sized organisation and want published plans, not an enterprise contract.

Comparison compiled from public product documentation. Glean ships often - verify anything that would change your decision.

Read next

Glean Alternative

Company knowledge for your team and your customers, priced for a mid-sized business.

Knowledge Projects

Keep each product, team or audience in its own project - its own sources, widget and API keys.

Team Chat Over All Knowledge

Your team asks across every project at once, with a private history and sources on every answer.

Integrations

Every source it learns from and every place it answers, with what is live and what is next.

Security

Separate databases per workspace, encrypted secrets, and answers scoped to who is asking.

Pricing

Four plans with monthly AI credits. Website visitors and app users never count as seats.
Frequently asked

Questions people ask before they start

No, and this is the biggest difference. Glean mirrors each source's sharing so every employee sees only what they could open themselves. SupaCortex controls access by project: you choose what each project contains and who or what can ask it. If you need per-user permission mirroring across many apps, Glean is the better fit.

Uploads, website and help-centre crawling, Amazon S3, Google Drive, SharePoint and Confluence (the last three in beta), a push API, and resolved tickets from Zendesk, osTicket and UnifyDesk. Glean connects to far more - well over a hundred workplace apps.

Glean is built primarily for employees. It offers APIs that teams can build on, but a public, rate-limited website widget and help-desk reply drafts are SupaCortex's core use, not Glean's. Check Glean's current offering if this matters to you.

Glean is sold on enterprise contracts. SupaCortex has published plans for mid-sized teams, and website visitors and app users never count as seats. Compare a quote from each for your own numbers.

See what one curated knowledge base can answer - for customers and staff.

Book a 30-minute demo on your own documents. We set up a 14-day trial workspace for you - no credit card, no setup fee.

Book a demo See pricing

Questions first? Email info@greatdevelopers.com or call +91 8585953085.

Still curious? Ask your favorite AI about SupaCortex.

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