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Comparison

SupaCortex vs ChatGPT for Teams

ChatGPT can do almost anything you ask. That is the strength, and for company answers it is also the risk. SupaCortex does one thing: answer from what your company wrote, and show where.

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SupaCortex vs ChatGPT: what is the real difference?

ChatGPT's business plans (Business, formerly Team, and Enterprise) give each employee a powerful general assistant: writing, analysis, code, images, voice, and connections to company files. SupaCortex is a knowledge assistant: it answers only from the documents you put in each project, attaches checked citations, refuses to guess when the documents are silent, and answers in places ChatGPT is not designed for - a public website widget, an in-app assistant, and reply drafts in your help desk.

  • ChatGPT: far broader abilities - writing, analysis, code, images, voice.
  • ChatGPT: per-seat plans for staff.
  • SupaCortex: answers only from your documents, with checked citations.
  • SupaCortex: customer-facing widget and help-desk drafts; visitors are never seats.
  • SupaCortex: open models on infrastructure we operate.

Feature by feature

Capability SupaCortex ChatGPT (business plans)
General writing, analysis and coding
Images, voice and file analysis
Answers from company files
Answers only from your documents - no general knowledge mixed in
Checked, numbered citations on every answer
"Not enough evidence" instead of a guess
Official documents ranked above past tickets
Public website widget for customers
Reply drafts inside your help desk
Signed-in customers, scoped to their own data
Per-user permissions from connected drives
Pricing Plan + AI credits Per seat

Compiled from publicly available product documentation and pricing pages. Vendors change their products and plans - please verify anything that would change your decision.

Where each wins

Being straight about it

Where ChatGPT is the better choice

For an employee's everyday work, a general assistant is hard to beat.

  • Your staff want help writing, summarising, analysing spreadsheets and coding.
  • Answers can draw on general knowledge, not only your documents.
  • You want voice, image understanding and the newest frontier models.
  • Each person should only see the drive files they can already open.

Where SupaCortex is the better choice

When the answer must come from your company - and customers will read it.

  • Customers should get answers on your website or app, cited to your docs.
  • Agents want a cited draft on each ticket inside the help desk.
  • A wrong answer about a policy or charge costs more than no answer.
  • You would rather your documents were not sent to a third-party AI API.

Comparison compiled from public product documentation. OpenAI changes plans and features often - verify anything that would change your decision.

Read next

Answers With Citations

Hybrid search, a confidence gate and checked citations - it says "I don't know" instead of guessing.

Team Chat Over All Knowledge

Your team asks across every project at once, with a private history and sources on every answer.

Internal Knowledge Assistant

One place your whole team asks "how do we...?" - across policies, wikis, drives and past tickets.

What Is an AI Knowledge Assistant?

How it differs from a chatbot, a search box and a knowledge base - and what to ask a vendor.

Security

Separate databases per workspace, encrypted secrets, and answers scoped to who is asking.

Pricing

Four plans with monthly AI credits. Website visitors and app users never count as seats.
Frequently asked

Questions people ask before they start

For staff, that goes a long way - ChatGPT's business plans can connect to company files and are excellent at writing, analysis and code. What it does not give you is a cited assistant on your website for customers, reply drafts inside your help desk, or an answer that refuses to fill gaps from general knowledge.

No. It runs open models on infrastructure we operate, and they are not as broadly capable as OpenAI's frontier models. SupaCortex is deliberately narrow: it answers from your documents, checks its citations, and says "not enough evidence" when they are silent.

OpenAI states that business-plan data is not used for training by default - check their current terms. SupaCortex does not train models on your data at all, and your documents are not sent to a third-party AI API.

Yes, and many teams will. ChatGPT for drafting, analysis and general questions; SupaCortex for the questions whose answer must come from your own policies, docs and past tickets - especially the ones customers ask.

Ask both the same policy question. Compare the citations.

Book a 30-minute demo on your own documents. We set up a 14-day trial workspace for you - no credit card, no setup fee.

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Questions first? Email info@greatdevelopers.com or call +91 8585953085.

Still curious? Ask your favorite AI about SupaCortex.

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